Privacy Policy
Effective Date: 10th October, 2024
Alsafi Drinking Water Purification LLC (“we,” “us,” or “our”) operates the Alsafi Water mobile application (the “App”) to provide water delivery services to our customers. This Privacy Policy explains how we collect, use, and protect your information when you use our App.
By using the Alsafi Water App or website, you agree to the collection and use of information in accordance with this policy.
- Information We Collect
We collect several types of information to provide and improve our services:
• Personal Information: When you register or place an order, we may collect personal details such as your name, email address, phone number, delivery address, and payment details.
• Usage Data: We automatically collect certain information when you use the App, such as your device’s IP address, browser type, and usage statistics (e.g., the pages you visit, actions you take, and the time and date of use).
• Location Data: With your permission, we may collect and use location data to ensure accurate delivery services. - How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services;
• Process your orders and manage deliveries;
• Send you order confirmations, updates, and promotional materials;
• Improve user experience and monitor the performance of our App;
• Respond to customer inquiries and provide customer support;
• Comply with legal obligations. - Sharing Your Information
We do not sell or share your personal information with third parties, except:
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our App and delivering services to you. These providers are bound by confidentiality agreements.
• Legal Compliance: We may disclose your information when required by law or to protect the rights, property, or safety of Alsafi Water, our users, or others.
- Data Security
We are committed to protecting your personal information. We use various security measures, including encryption and secure payment gateways, to protect your data from unauthorized access, disclosure, or misuse.
However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data. - Your Choices
• Account Information: You can update or correct your account details at any time by accessing your profile settings within the App.
• Location Services: You can disable location services through your device settings if you prefer not to share your location data.
• Marketing Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions in any email we send. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. Please review this Privacy Policy periodically to stay informed about how we are protecting your information. - Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Al Safi Drinking Water Purification LLC
info@alsafiwater.ae
+971 6 741 1104